LEARN TO SAY NO

In our professional and personal lives, we regularly find ourselves saying YES, even when internally we would like to say NO. Repeated and accumulated, these situations can quickly become energy-draining and time-consuming. Rather than enduring these difficulties, it is time to confront them and assert ourselves, in order to maintain a positive team dynamic.

Context

Your manager regularly approaches you just as you are about to leave, a colleague once again asks for your help on a project they don’t have time to finish on time, or there’s that client who never pays on time and asks you for an extension once again.

In each of these situations, and the many others that exist, you believe you have no choice. You respond positively, yet alternatives exist. What are the reasons that so regularly compel you to accept? This training allows you to find answers to this question.

This is the beginning of an awareness that will gradually allow you to change your approach. Knowing how to say NO is saying YES to yourself, it is preserving your mental health, and it is keeping the organization’s staff fulfilled and high-performing.

Targeted Outcomes

Learn to say NO calmly and constructively to preserve team dynamics and the mental health of each of its members.

Learning Objectives

By the end of the training day, participants will have:

Conducted an objective assessment,
Practiced the fundamentals of assertive communication,
Experienced and analyzed situations individually and as a team.

Training Highlights

Co-creation of professional scenarios to closely align with your daily work.
Filmed simulations followed by individual and collective debriefings.
Post-training follow-up on each individual’s development and progress.

Program (1 day)

Assessment

Individual and collective reflection:

Always saying YES, what are the risks?
Why is it so difficult to say NO?
What are the benefits?

Assertiveness

The 4 communication styles. My communication styles: large group discussion.

Preparing to say NO.

How to transition from YES to NO? Large group reflection on existing techniques. Theoretical insights. Situation analysis and large group feedback.

Application

Co-creation of realistic professional situations. Filmed simulations. Large group analysis.

Training Follow-up

Concrete implementation in the coming months. Experience review. Situation and areas for improvement.

Target Audience and Facilitation

This training is intended for individuals, a team, a company, an organization, or an association, with a maximum of 12 participants. It is led by a certified Teamway trainer.